Product

Topic	Replies	Views	Activity
Unable to find API Key as per the Freshservice help documents Product authentication , freshservice , rest-api	3	1761	August 12, 2022
Freshservice Portal Documentation Product freshservice , placeholder , portal-customization	0	601	June 16, 2023
Any API for Business hours in Freshchat Product freshchat	6	1274	May 5, 2021
Ability to identify if a freshservice ticket was closed by agent or requester? Product freshservice	3	1670	February 4, 2022
Workspace API Endpoints Product rest-api , freshservice , scheduled-events	4	835	August 11, 2023
403 error with Postman and FreshService Product freshservice	7	6486	June 22, 2022
Ability to delete and/or edit a note created by ticket creator Product rest-api , freshdesk , request-method	3	1596	September 15, 2022
Service Request "Request Details" from Freshservice API Product freshservice , rest-api	3	1588	July 19, 2022
Schedule Export API access Product freshdesk	4	792	June 28, 2021
Is there bug in filter Contact API with special character? Product freshdesk , contacts-api	3	884	August 28, 2020
Using Fresh Service API to upload images and files and link the images to the attachments files Product rest-api , freshservice	1	1149	August 9, 2022
How to search for a Deal and return the Contact ID that it's associated with? Product freshsales-suite	3	1439	August 13, 2021
Outbounded messages for Whatsapp are ACCEPTED but not SENT Product rest-api , freshchat	6	1926	June 23, 2023
How to search contacts from the contact list with more than 100 records in Freshsales? Product freshsales , rest-api	7	1790	February 6, 2021
Filter Tickets based on created date range Product freshdesk	3	1403	June 16, 2020
Power Automate - HTTP API Authorization Product authentication , freshdesk	6	5816	August 10, 2020
Using the Freshworks Widget with Rails, Javascript, and Turbolinks Product widget	8	2676	February 9, 2022
Cannot create a ticket with attachments in node.js Product	4	2015	April 30, 2021
Getting a Knowledge base article outside of Freshdesk Product freshdesk	1	565	June 8, 2021
Tickets get created by admin account and not agent Product freshdesk	3	691	June 1, 2022
API to get attachments related to Ticket or Ticket Conversations Product freshdesk	4	1074	September 27, 2023
How to determine if conversation is from Agent or Customer Product freshdesk	8	799	February 18, 2021
While creating a new ticket, attachment images not displaying, get constant loading icon on images Product rest-api	2	1362	July 19, 2021
Note creation event for problem Product freshservice , activities-api	6	855	July 14, 2021
400 Bad request is coming : API Error Product freshsales	6	4784	March 4, 2022
API key authentication flaw in workflows Customize x Workflows freshservice , api-key , authentication	0	386	July 16, 2023
Freshdesk - Ticket creation and response - without sending emails Product freshdesk , rest-api	8	2288	October 20, 2022
How can we pass an attachment from servicenow to freshservice through rest api Product rest-api , freshservice	2	1241	May 26, 2022
Automation is not working for status update in changes Customize x Workflows freshservice , automations	6	769	July 7, 2022
When will a secure API Authentication be implemented? Product authentication , api-key , freshservice , oauth	6	1331	November 25, 2022
How to use OAuth authentication mechanism for Freshdesk API? Product freshdesk , rest-api	7	2150	March 11, 2025
Associating an Asset to a Service Request ticket using ticket update Api Product freshservice	3	1702	April 22, 2021
What are the unique identifier for a user in Freshchat? Product freshchat	2	1965	October 6, 2020
Portal customization questions Customize x Workflows freshservice , portal-customization	2	612	November 23, 2021
Chrome app Customize x Workflows freshservice	0	323	March 16, 2023
How can I create a ticket or add a note to a ticket with an attachment using Powershell Product rest-api , freshservice	7	2011	May 3, 2022
Update contact not working Product freshdesk , contacts-api	7	2010	April 6, 2022
Unable to make a api call in freshbot Product freshservice , no-apt-tag , activities-api	4	1422	November 27, 2021
JWT SSO not working Customize x Workflows freshdesk , authentication , jwt	5	2210	June 22, 2022
Embed iframe call recording Product activities-api	2	987	December 9, 2020
How to retrieve all Ticket via API Product rest-api , freshdesk	3	4806	January 5, 2022
Search ticket by custom field value Product custom-field , freshdesk	4	2363	June 3, 2020
NPM doesn't support Node v14 issue Product custom-app	3	4690	April 16, 2022
Unable to test locally after secuity update Product serverless	4	734	August 12, 2022
Product Events not triggering while using ?dev=true, works fine on simulation Product freshsales-suite , product-events , freshworks-cli , timeout , custom-app	4	732	April 19, 2022
Using Freschat with HTML5 dialog element Product freshchat	8	1700	August 25, 2022
Global CTI interface method (show/hide) in Freshsales Product custom-app , cti , freshsales , freshdesk , interface-method	4	398	October 14, 2022
Freshcaller API call status Product freshcaller , integration	4	1256	May 5, 2022
API key permission changes suddenly Product rest-api , freshdesk , api-key	7	3126	June 10, 2024
Rate-limit API issues Product freshsales , rest-api	8	2934	December 1, 2020