Product

Topic	Replies	Views	Activity
Where is 'Closed Date' for a Ticket? Product freshdesk	12	1916	June 4, 2021
PowerShell module that utilises the Freshservice API Customize x Workflows rest-api , freshservice	9	1846	May 25, 2023
How to fetch latest 10 conversations in a ticket Product freshdesk , rest-api	14	2841	March 14, 2022
Has there been a change to serverless payload information for Custom fields? Product serverless , request-method , freshservice , activities-api	13	1223	November 4, 2020
Any API calls to transfer calls to Queues in Freshcaller Product freshcaller	12	1532	May 29, 2021
Create ticket via powershell fails due to invalid responder_id Product api-key , freshservice , rest-api	26	3339	June 28, 2022
Create new ticket using PowerShell and API V2 Product freshservice	9	5014	March 4, 2021
Webhook Won't Post Product freshdesk , webhook	9	2761	October 8, 2021
Hide softphone for custom CTI in Freshservice Product freshservice , integration , cti	9	754	May 3, 2022
Facing a issue with filtering tickets Product freshdesk	13	1084	August 10, 2022
"RequestAPI - Received unexpected response from Parent" Unable to get Toast Notifications to appear for ticket creation Product freshservice , request-method	15	1609	July 11, 2023
Looking for a consistent way to query ticket fields Product freshdesk	9	1115	November 20, 2020
500 Error for Ticket Creation using Request Method in Freshservice Product freshservice , request-method	13	2935	April 9, 2021
Freshservice - Fuze Chat Integration Customize x Workflows freshservice	11	966	June 10, 2020
Filter api is not reliable Product rest-api , freshdesk , tickets-api	24	2004	October 26, 2023
Getting Error:( Error in establishing connection) in server.js HTTP request Product custom-app , freshdesk , tickets-api , freshworks-cli , request-method	24	1891	February 8, 2023
Getting Timeout error (504) on a specific azure API request Customize x Workflows freshservice , timeout	14	2387	April 28, 2023
Unable to add Change Note in html format via Freshservice v2 API Product freshservice	12	1421	February 3, 2024
How to get iparam values into app.js Product sample-apps , iparam , freshworks-cli , freshdesk , api-key	30	1626	January 25, 2023
How to get number from array of numbers in workflow automator Customize x Workflows freshservice	9	2669	October 15, 2025
400 error while create a ticket in Freshdesk Product rest-api , tickets-api , freshdesk	9	2663	October 26, 2022
Send attachment from in memory file Product	9	2651	December 8, 2023
Displaying values correctly from Json array // bot dialog Product bots , freshchat	11	2101	June 22, 2022
Unable to authenticate the OAuth in freshsales production Product freshsales , oauth	17	956	December 8, 2022
Unable to refresh Access Token in Oauth configuration while making API requests Product oauth , freshdesk , request-method , authentication , integration	12	1034	November 16, 2022
Freshservice's Projects API returning 401 error Product rest-api , freshservice , authentication	9	1155	February 15, 2023
Add Asset Tab for Assets in RC FS Customer Portal Customize x Workflows freshservice	32	1085	November 3, 2023
Receive response from External API in Freshsales Suite - Workflow Webhooks Customize x Workflows freshsales-suite	9	1873	August 23, 2021
Pagination in Freshservice Custom Objects API is not working Product rest-api , freshservice , entity-storage , custom-app	9	1828	September 6, 2024
Failed to send Whatsapp template message with video header to 2000+ recipients Product freshchat	11	1619	March 1, 2022
504 Timeout errors with the Request API Product freshdesk	10	1619	December 21, 2023
Authentication by api for users (contacts) on freshdesk Customize x Workflows freshdesk , authentication , rest-api , contacts-api	9	1595	January 14, 2022
Invalid Url or Api key Product freshdesk , api-key	10	1460	October 28, 2022
Send whatsapp quick reply message Product freshchat	9	1512	July 6, 2022
Unable to send message with quick reply buttons Product freshchat , rest-api	11	1379	July 13, 2022
Cancel Approval requests for Change through API or Workflow Automator Product serverless , freshservice , integration , freshworks-cli	11	755	April 6, 2026
Update contact request error Product freshdesk , request-method , crayons , contacts-api , rest-api	13	1188	June 8, 2023
View or edit time entries in FS Product freshservice	17	1038	July 14, 2022
Custom App not rendering in new_ticket_requester_info Placeholder Product request-method , product-events , custom-app , freshdesk , placeholder	12	654	October 12, 2022
Request Template platform 2.3 Product freshchat , custom-app , request-method	12	1137	June 21, 2023
Trigger Interface api for freshsales CTI Product freshsales	13	1062	August 12, 2022
API request gets duplicated within milliseconds gap in both Freshdesk and Freshservice instances Product freshservice , request-method , product-events , serverless , freshdesk	9	1249	September 6, 2022
API response limitations Product freshsales-suite , freshworks_crm	15	984	October 28, 2022
JSON Parser not Working on filter in Array Customize x Workflows freshservice	9	1186	January 4, 2024
Unable to load my custom app page Product freshdesk , custom-app	16	862	May 30, 2023
Is there any API to fetch the time entries fields in Freshservice? Product rest-api , freshservice , request-method	10	1066	November 22, 2022
502 Error in establishing connection issue Product freshdesk , serverless , custom-app	9	1045	February 12, 2024
Get value of SLA timer on a ticket Product freshdesk , rest-api	11	923	February 5, 2023
Blue Prism API Product rest-api , freshdesk , api-key	9	975	November 14, 2024
Cant able to sustain the selected dropdown list from iparams Customize x Workflows freshchat , integration , serverless , custom-app , product-events	20	663	April 4, 2023