Any API to fetch particular request item in Freshservice

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Hi Guys,

I want to filter all particular request item (Ex: Employee Off-boarding) from service request tickets in Freshservice. is there any possible way to fetch those tickets?

Thanks,
Tejasri Kalluri

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Hello @Tejasri_Kalluri,

If you know the service request item ID you could probably make it work using that ID and the freshservice API found here
This would allow you to single out that service item and fetch Service Request Tickets based on that.

Hope this helps :slight_smile:
-Zach

1 Like
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Hello @Zach,

That’s cool, for a single service request ticket showing requester items.

service request tickets having many types right?

actually, my requirement to list all service tickets under Employee Off-boarding is that possible to filter?