API for Ticket Templates

Product
1

Hi there,

I was wondering if an API for Ticket Templates on FreshDesk exists ?

I am referring to :
image

I know there is one for Canned Responses.

Thank you

2

Hi @Paul_Paturle,

Greetings! Thank you for reaching out.

It appears that Freshdesk has no separate APIs for ticket templates. However, there are APIs available for ticket forms. You can refer to the documentation at the link below:

I hope this helps!