Hi,
I tried creating user in Freshchat through rest API. When I create users with same information (email, phone) users are getting created that results in duplicate user. Does Freshchat allows users with same information.
Thanks in advance
Hi,
I tried creating user in Freshchat through rest API. When I create users with same information (email, phone) users are getting created that results in duplicate user. Does Freshchat allows users with same information.
Thanks in advance
With the same email/phone you will be able to create multiple users.
But, each user will have a unique user_id.
You can use the user_id to uniquely identify each of the users you have created with the same email/phone.
The email/phone are only attributes of the entity with the unique user_id.