Error deploying custom app in freshdesk and freshservice

Basically I’m having the same problem as @Matheus_Souza_Silva explained in the following post:

How can I solve this problem? I have my production line stopped because of this bug.

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Hi @Lucas_de_Lagos_Pando

Hope you are doing good.

Can you please share the following details?

  1. app id of the custom app for which you are facing the issue
  2. time when you published the app

The above details might be helpful for debugging.

Regards,
Mughela chandresh

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Hi @Mughela_Chandresh

In this case I work together with @Matheus_Souza_Silva, I created this topic to give more visibility to the post we had created earlier that had been a long time since nobody responded

Hi @Lucas_de_Lagos_Pando

Please refer this

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thanks for the help @Mughela_Chandresh

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