Hi @Raviraj,
Could you provide a code snippet that I could use that would produce the payload information? I thought maybe this would work, but it doesn’t show any data in the console when I click save when creating a new ticket.
exports = {
events: [
{ event: 'onTicketCreate', callback: 'onTicketCreateHandler' }
],
// args is a JSON block containing the payload information.
// args['iparam'] will contain the installation parameter values.
onTicketCreateHandler: function (args) {
console.log(args);
}
};