1. when I try list conversation API on Twitter DM message I am getting (View the message on Twitter) as a body_text , how can see the actual message
var options = {
method: "GET",
url: "https://extensya5.freshdesk.com/api/v2/tickets/"+id+"/conversations",
headers: {
Authorization: auth,
},
};
3. here is a screenshot of the response
how can I get the actual message from the API???
regards,
shorouq