How do I configure a two-level approval?
Example:
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A is the manager of B.
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C is the manager of A.
When B submits a request, it should first be approved by A. After A approves the request, it should then be routed to C for the second-level approval.
Note: We cannot use the Department Head field for the second-level approver. The second approver must be determined by retrieving the Manager of Manager (the requester’s manager’s manager) from the user profile.