How to get records data in custom object fresheservie?

hi all ,

I am get all records data in custom object , response is empty. we tried the API in postman status is 200 but response is empty.

but datas are available in object record ,

why the records data is empty?
how to solve the issue?

Hello Annalakshmi, this need to be looked into the Freshservice product api. Can you please create a support ticket to to get it solved.