We have a requirement which is integration between Freshdesk and third party. Here the third party API has some limitation which is at least minimum 5secs gap is required between each API calls.
Currently we have implemented this third party API call in OnTicketUpdate event. So the OnTicketUpdate event is triggered simultaneously for multiple tickets. Is there any option to set time for the API call in serverless?
Kindly help us if there is any option to handle this situation.