Challenge: our lead platform integrates with FreshSales and sends leads there. This works fine. I need to be able to let our platform users choose which FreshSales users the new leads will get assigned to.
To do that I need to retrieve the list of names and IDs so I can give them a dropdown list. I can’t see an endpoint for getting the list of users! The only way currently I can see is to log on to FreshSales, navigate to a user, extract their ID from the URL and then paste it into our platform! This sucks from a usability point of view.