rajezz
(rajeswaran)
January 28, 2021, 4:54pm
1
I came across an issue in Attachment Manager . When I tried to view an attachment by clicking the attachment in the app widget, it fails to open and throw an error while I tried to open the same with Right-click and Open link in a new tab, it worked.
Please refer below screenshot for further reference
Below method worked
Below method failed
Can anyone help me with what needs to be done to resolve the issue?
1 Like
velmurugan
(Velmurugan Balasubramanian)
January 29, 2021, 11:43am
3
Hey @rajezz ,
The issue you mentioned is a known issue and the workaround is exactly the right click method you tried, this is due to the product restriction.
Stay Safe
3 Likes
rajezz
(rajeswaran)
February 3, 2021, 11:04am
4
Hi @velmurugan ,
Hope you are doing good!!
Thanks for the update. Can you please let me know once the issue is rectified?
1 Like
rajezz
(rajeswaran)
February 4, 2021, 5:03pm
5
Hi @velmurugan
I believe this was working before, why the sudden change?
2 Likes
rajezz
(rajeswaran)
February 9, 2021, 1:50pm
6
Hi @velmurugan ,
Do we have any updates on this?
1 Like
velmurugan
(Velmurugan Balasubramanian)
February 9, 2021, 2:34pm
7
@rajezz
I am not sure if it worked earlier, it’s been the same, as long as I can recall.
1 Like
arshath.h
(Arshath H)
June 17, 2021, 6:21am
9
@velmurugan Is this issue rectified? We have few customers facing this issue.
cc: @Saif @Raviraj
1 Like