If I am in the wrong place, please let me know. I am also not a programmer so I will apologize now if I am slow on the uptake.
In Feb of this year we changed over to Freshchat from another platform, and we have watched our usage drop to abysmal numbers. We have tried to change colours and moved it around with no change. I would like to do more. I want to have the initial chat bubble bounced.
If you scroll down slightly, you will see bounce 2. I want to do that with the Freshchat bubble but not the basic chat program. Currently, I can make the entire thing bounce which is hilarious, but far from intuitive. Is there a way to just get hold of the initial chat bubble?
I am uncertain how to get hold of the initial bubble without impacting the entire chat. Any direction would be appreciated.