I hope all fine and doing well.
I am here to give a feedback according to the issue I am still facing in Freshdesk OAuth 2.0. I want to authorize my app Oauth (third-party applications) after that I get refresh_token, I use the Request Method to get refresh_token value in body parameter but unable to retrieve refresh_token, even though refresh token is mentioned in the documentation. It was notified that this functionality is not currently supported in Freshworks.
Freshchat OAuth 2.0 link
Your urgent consideration of this issue will be highly appreciated . I hope this would be valuable feedback.