One of our customers requires many solution categories and folders. I am investigating how to set this up and would like to use the API.
As it turns out their environment still uses api v1. When running a v2 query I get a 404 not found.
- How can we create a folder using a requester group visibility? API v1 only documents up to Departments (4) and Requester Group is ID 6: Service Desk API for Developers | Freshservice
But when querying a folder with a requester group configured, I do not see how to pass the requester group to the API…
- If this is not possible, how can we use API v2? Currently I am getting a 404 Not Found…