Stop emil import from mailbox

Hello Everyone. Is it possible to stop email import from a specific web address, we are closing something down and don’t want it to import mails from that address anymore.

Hi @Thomaslje,

Welcome to the Freshworks Developer Community! :tada:

Can you give me more information on which API or workflow is used to import emails and in which product or app is this import happening?

Yes, we have just set the default import email in there and what I can see there is no way to not have a default import email.

Thanks for giving me the context, I’ve raised a Freshdesk support ticket for you and you can take the conversation ahead with the support team.