The freshchat topics doesnt show in the right language

Hi everyone

Hope you are doing well. Right now I have a multilanguage language ( English and Spanish ) and I have the default topic configurated in both language as well, when I add the widget to my website, the widget only shows the topic message in spanish included when the website is in English. Can you help me please?


Hello @Andrea_Lopez_Vargas
Thank you for reaching out with your query. It would appear that you are seeking assistance with a feature of a Freshworks product. Since this community is mainly populated with developers, we may not have the expertise to answer your query.

May I request that you repost your question at

If you believe this is indeed a question for developers, do elaborate to help us with the right level of detail.