Topics tagged backend-events

Topic	Replies	Views	Activity
Need clarification of conversation attachments App Platform serverless , freshdesk , backend-events	3	765	October 22, 2021
How to capture call details on call end in Freshcaller Product freshcaller , backend-events , serverless	2	812	November 18, 2020
API for acquiring tickets Product backend-events , request-method	4	849	June 16, 2020
Is there an API for the "Custom user properties"? App Platform freshchat , serverless , freshworks-cli , backend-events , request-method	1	1513	September 13, 2021
Request child ticket information in the onTicketCreate event payload Ideas serverless , freshdesk , backend-events	3	866	August 2, 2021
Association type not passed when event: OnTicketCreate Product freshdesk , serverless , backend-events	2	646	July 30, 2021
Identify user who triggered the event Ideas freshworks-cli , serverless , freshdesk , backend-events	6	670	July 26, 2021
I am calling Ticket Creation API(any api) multiple times in loop, then it stop calling API after 25,28 loop Product serverless , freshdesk , backend-events	5	1458	July 7, 2021
Run app based on a condition Ideas freshservice , backend-events , request-method	10	1351	May 26, 2021
Schedule Deletion on Uninstall App Platform serverless , freshdesk , backend-events	1	501	May 4, 2021
Serverless methods - Not getting triggered App Platform freshdesk , serverless , backend-events	11	1571	April 7, 2021
FCRM product events and Request API not working App Platform freshsales-suite , serverless , request-method , backend-events	5	1096	March 30, 2021
Further questions towards "onTicketUpdate" Behavior App Platform serverless , freshservice , backend-events	9	1225	March 11, 2021
Create ticket with attachment Product rest-api , freshdesk , request-method , backend-events	1	629	February 24, 2021
Error in onJobPostingUpdate and can't install\uninstall custom app in Freshteam App Platform serverless , freshteam , backend-events	1	997	February 18, 2021
Facing issues on app update and on app uninstall App Platform serverless , freshdesk , freshworks-cli , backend-events , events	2	620	February 5, 2021
Client.data.get('ticket') returns stale data App Platform freshservice , backend-events	6	1194	February 3, 2021
Mutliple call update events hitting in Freshcaller that interupts code App Platform freshcaller , serverless , backend-events	3	513	February 3, 2021
Strange behavior of `onTicketUpdate` event in Freshservice Sandbox App Platform serverless , freshservice , backend-events	15	2816	January 7, 2021
onConversationCreate - source field App Platform serverless , backend-events , freshdesk	3	729	January 7, 2021
Unable to fetch email info in backend events App Platform freshcaller , backend-events	4	673	December 31, 2020
Unable to download using the s3 Links in OnConversationCreate event App Platform freshdesk , freshworks-cli , backend-events	4	1270	December 14, 2020
How to generate target url using generateTargetUrl() during an app update Ideas freshservice , serverless , backend-events	4	1209	December 10, 2020
How to solve real-time Freshchat conversations data one-way sync? App Platform request-method , freshchat , backend-events , rate-limit	1	725	December 3, 2020
Intergration with External Web Application (External Issue Tracker) App Platform rest-api , backend-events	3	686	December 1, 2020
Is it possible to get performer context for onTicketUpdate product event? Ideas freshdesk , backend-events	2	643	November 18, 2020
Product event getting triggered multiple times in FS Product backend-events , freshservice , serverless	5	1160	November 16, 2020
Installation Error with comment as last line App Platform freshchat , serverless , backend-events	3	777	October 28, 2020
How to get change logs of custom fields on ticket update in Freshdesk App Platform backend-events , freshdesk	2	1432	October 19, 2020
Introduced new product events in Freshsales Announcements backend-events , freshsales	0	667	February 11, 2020