|
Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page?
|
|
5
|
505
|
March 21, 2023
|
|
How to pass params to the callback URL in Freshservice CTI app
|
|
0
|
437
|
March 21, 2023
|
|
Freshsales CRM Notification Issue
|
|
1
|
301
|
March 15, 2023
|
|
Error: Failed to create Ticket
|
|
8
|
1044
|
December 15, 2022
|
|
How to disable the basic Freshdesk Contact center from the CTI Side bar
|
|
5
|
539
|
January 24, 2023
|
|
How to get Incoming call to the user/agent in Freshdesk CTI app?
|
|
3
|
545
|
December 6, 2022
|
|
Global CTI app needs to identify the Ticket details currently opened
|
|
4
|
532
|
October 29, 2022
|
|
Exit and collapse button for freshdesk cti_global_sidebar app
|
|
3
|
329
|
January 26, 2023
|
|
Global CTI interface method (show/hide) in Freshsales
|
|
4
|
411
|
October 14, 2022
|
|
Cannot render CTI app on left_nav_cti in Freshworks CRM
|
|
4
|
751
|
December 25, 2022
|
|
No response using CTI framework with a custom app webhook
|
|
3
|
332
|
September 13, 2022
|
|
Not able to Render My App on deal_entity_menu in Freshworks CRM
|
|
4
|
518
|
August 25, 2022
|
|
Ozonetel CTI Integration
|
|
1
|
444
|
July 15, 2022
|
|
How to populate the contact in the parent window from the app?
|
|
4
|
868
|
May 8, 2022
|
|
Hide softphone for custom CTI in Freshservice
|
|
9
|
708
|
May 3, 2022
|
|
cti.triggerDialer Event is not occurred
|
|
6
|
658
|
April 19, 2022
|
|
Change icon dynamic for manifest.json
|
|
4
|
765
|
March 24, 2022
|
|
Cti_global_sidebar access tickets and contacts
|
|
4
|
564
|
May 22, 2022
|
|
cti.triggerDialler is not being called on click-t-call
|
|
4
|
838
|
January 6, 2022
|
|
Not able to implement click to dail in my app
|
|
2
|
848
|
December 31, 2021
|
|
How to implement click to dial feature for a CTI app?
|
|
9
|
2093
|
October 1, 2021
|
|
Resize width of CTI app widget
|
|
3
|
649
|
March 2, 2021
|
|
Behavior difference in running CTI App locally
|
|
0
|
578
|
February 8, 2021
|
|
Access Denied Custom CTI App
|
|
15
|
1231
|
December 14, 2020
|
|
Disable justcall and give preference to custom CTI app
|
|
1
|
646
|
December 3, 2020
|
|
How to integrate ViCiDial with Freshdesk as a CTI application?
|
|
1
|
1290
|
October 30, 2020
|
|
Which app type should be used to publish a CTI app to Marketplace?
|
|
1
|
706
|
October 6, 2020
|
|
Calling event is not triggered in some scenarios
|
|
5
|
875
|
September 11, 2020
|
|
Adding Custom fields in Agent Profile
|
|
1
|
892
|
September 3, 2020
|
|
How to resize CTI app in Freshsales?
|
|
2
|
795
|
August 19, 2020
|