Topics tagged cti

Topic	Replies	Views	Activity
Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page? App Platform cti , react , freshdesk , integration	5	505	March 21, 2023
How to pass params to the callback URL in Freshservice CTI app Product freshservice , custom-app , cti	0	437	March 21, 2023
Freshsales CRM Notification Issue Customize x Workflows freshservice , custom-app , cti , freshsales	1	301	March 15, 2023
Error: Failed to create Ticket Product freshdesk , cti	8	1044	December 15, 2022
How to disable the basic Freshdesk Contact center from the CTI Side bar App Platform custom-app , freshdesk , freshworks-cli , cti	5	539	January 24, 2023
How to get Incoming call to the user/agent in Freshdesk CTI app? Product rest-api , request-method , custom-app , integration , cti	3	545	December 6, 2022
Global CTI app needs to identify the Ticket details currently opened App Platform cti , freshdesk	4	532	October 29, 2022
Exit and collapse button for freshdesk cti_global_sidebar app App Platform freshdesk , cti , freshchat , custom-app	3	329	January 26, 2023
Global CTI interface method (show/hide) in Freshsales Product custom-app , cti , freshsales , freshdesk , interface-method	4	411	October 14, 2022
Cannot render CTI app on left_nav_cti in Freshworks CRM App Platform freshworks_crm , placeholder , cti , freshworks-cli	4	751	December 25, 2022
No response using CTI framework with a custom app webhook App Platform freshservice , cti , webhook , custom-app , external-event	3	332	September 13, 2022
Not able to Render My App on deal_entity_menu in Freshworks CRM App Platform rest-api , custom-app , freshsales , cti , freshworks-cli	4	518	August 25, 2022
Ozonetel CTI Integration Product rest-api , freshservice , custom-app , integration , cti	1	444	July 15, 2022
How to populate the contact in the parent window from the app? App Platform freshdesk , cti , contacts-api	4	868	May 8, 2022
Hide softphone for custom CTI in Freshservice Product freshservice , integration , cti	9	708	May 3, 2022
cti.triggerDialer Event is not occurred App Platform freshdesk , cti	6	658	April 19, 2022
Change icon dynamic for manifest.json App Platform cti , api-sdk , freshdesk , freshworks-cli , request-method	4	765	March 24, 2022
Cti_global_sidebar access tickets and contacts App Platform cti , freshworks-cli , freshdesk , contacts-api	4	564	May 22, 2022
cti.triggerDialler is not being called on click-t-call App Platform freshdesk , freshworks-cli , cti	4	838	January 6, 2022
Not able to implement click to dail in my app App Platform cti	2	848	December 31, 2021
How to implement click to dial feature for a CTI app? App Platform cti , freshdesk , custom-app , events-method	9	2093	October 1, 2021
Resize width of CTI app widget Ideas freshworks-cli , cti	3	649	March 2, 2021
Behavior difference in running CTI App locally Ideas interface-method , freshworks-cli , cti , freshdesk	0	578	February 8, 2021
Access Denied Custom CTI App App Platform freshdesk , custom-app , cti	15	1231	December 14, 2020
Disable justcall and give preference to custom CTI app App Platform custom-app , freshdesk , cti	1	646	December 3, 2020
How to integrate ViCiDial with Freshdesk as a CTI application? App Platform freshdesk , cti	1	1290	October 30, 2020
Which app type should be used to publish a CTI app to Marketplace? App Platform cti , app-mgmt-portal	1	706	October 6, 2020
Calling event is not triggered in some scenarios Ideas freshsales , cti	5	875	September 11, 2020
Adding Custom fields in Agent Profile App Platform freshdesk , placeholder , cti , custom-field , rest-api	1	892	September 3, 2020
How to resize CTI app in Freshsales? App Platform placeholder , instance-method , freshsales , cti	2	795	August 19, 2020