Topics tagged events-method

Topic	Replies	Views	Activity
Developer Submission cancelled Custom APP App Platform events-method , instance-method , interface-method , app-listing , app-lifecycle-events	0	91	June 13, 2025
Request to get the list of all agents App Platform events-method , freshdesk , smi , cti , request-method	4	58	January 20, 2026
All client.request.invoke calls fail with "Invalid feature or feature not enabled" App Platform events-method , data-method , react , authentication , freshservice	5	157	July 1, 2025
Custom app fails to load intermittently App Platform custom-app , freshdesk , rest-api , events-method , app-lifecycle-events	0	305	October 12, 2023
Intercept Event Not Working as Expected on Send Button Actions in Freshdesk Customize x Workflows events-method , integration , freshdesk , interface-method	0	30	June 17, 2025
Problem when using Forward Click event with Threads enabled App Platform custom-app , events-method , data-method , app-lifecycle-events , interface-method	4	73	November 26, 2024
Opens modal even though I am not triggering showModal App Platform react , placeholder , instance-method , events-method , freshworks-cli	3	77	April 28, 2025
Catch and display user input ( dialed number ) in frontend Product custom-app , events-method , data-method , freshworks-cli , request-method	0	58	April 24, 2025
Issue with Freshdesk Custom App - app.initialized is not a function on Safari App Platform custom-app , freshdesk , events-method , crayons , freshworks-cli	1	71	April 22, 2025
Manipulate text before sending an email App Platform events-method , freshdesk , interface-method , custom-app	0	59	October 2, 2024
change.submitNote Event Always Returns Undefined in Freshservice (Platform v3.0) App Platform changes-api , freshservice , events-method , app-lifecycle-events , product-events	1	48	March 19, 2025
Getting Error on Phone Number Click on Freshdesk UI App Platform data-method , events-method , integration , request-method , interface-method	0	69	December 17, 2024
App.initialized() not resolving under certain circumstances App Platform events-method , react , app-lifecycle-events , freshdesk , app-listing	4	159	October 22, 2024
Integrate chosen value from "Send and set as ..." dropdown in ticket.sendReply event Ideas events-method , freshdesk , integration	0	107	May 17, 2024
Interception of "Send and set as ..." event only on specific status not working App Platform events-method , freshdesk , custom-app	4	171	May 17, 2024
Unable to set text in Freshworks CSS conversation editor using Interface setValue App Platform custom-app , events-method , app-lifecycle-events , freshdesk , interface-method	0	160	May 3, 2024
Issue with intercept event in conversation_user_info frontend placeholder App Platform events-method , freshchat , placeholder , global-apps	1	155	April 17, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	3	182	April 12, 2024
"app" not defined error in custom app App Platform custom-app , freshdesk , events-method , data-method , npm-package	8	313	March 7, 2024
FreshDesk App initialisation issue App Platform custom-app , events-method , freshworks-cli , app-lifecycle-events , freshservice	3	300	March 6, 2024
Is there a way to interact with DOM objects using an fdk custom app? App Platform freshdesk , events-method , interface-method	1	217	March 4, 2024
Avoid to update ticket Product freshservice , request-method , custom-app , events-method , app-lifecycle-events	5	260	February 21, 2024
The Events method in Freshdesk isn't working Customize x Workflows events-method , freshdesk , custom-app , app-lifecycle-events	12	331	February 1, 2024
Events method "ticket.propertiesLoaded" does not work App Platform events-method , freshservice , debugging , product-events , app-lifecycle-events	2	237	January 24, 2024
Front-end app issue with conversation App Platform freshdesk , events-method , rest-api	1	171	January 22, 2024
Custom App support Caching Issue App Platform freshdesk , custom-app , oauth , events-method , app-lifecycle-events	1	229	January 22, 2024
"ticket.groupChanged" event is not getting triggered Product custom-app , freshdesk , events-method , freshworks-cli	1	241	December 6, 2023
'client' declared and assigned in different scopes. Possible asynchronous race condition App Platform freshworks-cli , events-method , app-lifecycle-events	1	558	October 29, 2023
Problem with code testing App Platform freshdesk , data-method , coverage , events-method , app-lifecycle-events	1	384	September 18, 2023
Unable to load full page app Customize x Workflows react , app-lifecycle-events , events-method	1	323	August 31, 2023