Topics tagged freshdesk

Topic	Replies	Views	Activity
⚠️ Important Update: Freshchat Classic Apps Must Be Updated for Freshdesk Omni Compatibility Announcements freshdesk-omni , migration , freshdesk , app-listing , product-events	5	158	July 22, 2026
Freshdesk "Sign Up" not working App Platform custom-app , freshdesk	1	126	April 22, 2026
Freshdesk Redirects App Platform freshdesk , product-events , rest-api , cti	0	56	July 20, 2026
Paid App option disabled/grayed out for Global App upload – "Paid apps are not supported..." Customize x Workflows freshdesk , product-events , paid-app , app-mgmt-portal , app-lifecycle-events	3	102	July 20, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform app-listing , app-lifecycle-events , cti , product-events , freshdesk	3	107	January 22, 2026
Hide quoted text in UI (ticket + reply editor) but keep it in outgoing email App Platform freshdesk , product-events , cti , app-lifecycle-events	1	121	April 21, 2026
Custom app stuck in Publishing in progress App Platform freshdesk , custom-app , app-listing , product-events , freshworks-cli	3	88	April 21, 2026
Custom Apps New Versions Not Publishing OR Deleting & Stuck on "Publish in progress" App Platform freshdesk , custom-app , app-listing , app-lifecycle-events	19	270	July 17, 2026
403 Error (Forbidden) App Platform custom-app , freshworks-cli , freshdesk	0	190	July 23, 2025
React-starter-template not initializing client correctly App Platform freshdesk , product-events , data-method , self-service-widget , freshworks-cli	3	103	July 13, 2026
FW Crayons DataTable (fw-data-table) - Issue with getSelectedIds and getSelectedRows App Platform freshdesk , product-events , instance-method , app-lifecycle-events , cti	1	65	April 16, 2026
Why Is context.client Undefined in Modal When Using Freshworks CLI v9? App Platform freshworks-cli , data-method , interface-method , freshdesk	1	122	July 21, 2025
I want to creat App Customize x Workflows freshdesk , webhook , integration , authentication , freshworks-cli	4	131	July 9, 2026
Passing ticket_id to UpdateTicket in custom app App Platform freshdesk , cti , custom-app , freshworks-cli	2	183	April 21, 2025
Partial update of the App config - postConfigs App Platform freshdesk , integration , serverless , api-key , app-lifecycle-events	2	78	April 13, 2026
New_email_background placeholder populate "From" field App Platform custom-app , freshdesk , placeholder	3	162	October 22, 2024
Bulk update - Company in Freshdesk App Platform freshdesk , sso , product-events	0	86	October 13, 2025
Serverless components not working and logs not showing Customize x Workflows freshdesk , webhook , debugging , cti , app-lifecycle-events	0	43	July 3, 2026
Downloading Attachments from MS Graph API App Platform freshdesk , custom-app	0	102	January 6, 2026
Getting validation error in installation page after update to fdk9 App Platform custom-app , freshdesk , freshworks-cli , request-method , request-template	8	991	April 11, 2023
Retrieve the ticket id from a specific ticket App Platform freshdesk	3	837	October 14, 2023
Cannot pack custom application as a result of low coverage App Platform custom-app , freshdesk , app-listing , coverage , freshworks-cli	1	115	January 7, 2025
Hardcoded secret security scan / tiered pricing App Platform app-reviews , freshdesk , app-lifecycle-events , api-key	8	130	March 29, 2026
Unable to upload new app. Freddy's sick today? App Platform freshdesk , custom-app , app-lifecycle-events	0	58	March 31, 2026
Getting-error-while-substituting-templates-with-non-freshworks-api App Platform request-template , freshdesk , request-method	3	204	April 7, 2025
Resetting password / gaining access to app platform App Platform freshdesk , product-events , freshworks-cli , app-lifecycle-events	1	66	June 25, 2026
Custom app stopped working due to "platform-version": "2.3" App Platform freshdesk , freshworks-cli , custom-app , product-events , app-lifecycle-events	3	132	September 29, 2025
I need to suppress this email notification for specific API calls without disabling it globally for all tickets Product freshdesk , automations , rest-api , cti , app-lifecycle-events	1	63	June 23, 2026
Puzzel WFM Integration to Freshdesk App Platform freshdesk	2	905	March 8, 2022
Request Method 100KB Payload Limit Blocked by >1MB Data Sync Product freshdesk , cti , app-lifecycle-events	1	62	June 22, 2026