$(document).ready( function() {
    app.initialized()
        .then(function(_client) {
          var client = _client;
          client.events.on('app.activated',
            function() {
                let printwindow=function(){
                    var winPrint = window.open();
                    winPrint.document.write($('html').html());
                    setTimeout(function () { winPrint.document.close(); }, 500);
                    winPrint.focus();
                    $(winPrint.window).on('load', function () {
                     winPrint.print();
                     winPrint.close();
                    });

                }
               function ticketdetails(){
                            client.iparams.get().then(function (iparam) {
                                domain=iparam.domain;
                            client.data.get("ticket").then(function(ticketdata){
                                console.log(ticketdata);
                        let ticketid= ticketdata.ticket.id,
                        subject=ticketdata.ticket.subject,
                        description=ticketdata.ticket.description_text,
                        ticketcreated=ticketdata.ticket.created_at,
                        priority=ticketdata.ticket.priority,
                        rmatype=ticketdata.ticket.custom_fields.cf_rma_type768901,
                        callsign=ticketdata.ticket.custom_fields.cf_call_sign_1150894,
                        shippingaddress=ticketdata.ticket.custom_fields.cf_shipping_address419237,
                        // billingaddress=ticketdata.ticket.custom_fields.cf_billing_address128711,
                        expeditedrepair=ticketdata.ticket.custom_fields.cf_priority_queue_placement,
                        relatedsoorinvoice=ticketdata.ticket.custom_fields.cf_related_so_or_invoice195918,
                        partampserialnumbers=ticketdata.ticket.custom_fields.cf_part_no_description_serial_numbers_freq_etc;
                        let date=ticketcreated.split("T")
                        let array=['Low','Medium','High','Urgent']
                            if(priority==1){
                                priority=array[0];
                            }
                            if(priority==2){
                                priority=array[1];
                            }
                            if(priority==3){
                                priority=array[2];
                            }
                            if(priority==4){
                                priority=array[3];
                            }
                            console.log(priority);
                        console.log(date);
                        console.log(rmatype);
                        console.log(expeditedrepair);
                        // console.log(billingaddress);

                        $("#ticket_id").html(ticketid);
                        $("#rma_date").html(date[0]);
                        $("#subject").html(subject);
                        $("#description").html(description);
                        $("#ticket_priority").html(priority);
                        $("#rma_type").html(rmatype);
                        $("#expedited").html(expeditedrepair);
                        $("#related_invoice").html(relatedsoorinvoice)
                        $("#call_sign").html(callsign);
                        $("#serial_number").html(partampserialnumbers)
                        $("#ship").html(shippingaddress);
                        

                        var headers = { "Authorization": "Basic <%= encode(iparam.apiKey) %>",
                        "Content-Type": "application/json; charset=utf-8" };
                         var options = { headers: headers};
                        let url=`https://${domain}/api/v2/tickets/${ticketid}?include=requester`
                        client.request.get(url, options) .then(
                        function(getdata) {
                            let obj= JSON.parse(getdata.response);
                            let reqname=obj.requester.name;
                            console.log(reqname);
                            $("#requester").html(reqname);
                            
                        });
                    });
                });
            
        }
                function companydetails(){
                    client.data.get("company").then (
                        function(data) {
                    let companyid=data.company.id;
                    console.log(companyid);
                    let billingaddress=(data.company.custom_fields.billing_address); 
                    console.log("billing result",billingaddress);
                    var headers = { "Authorization": "Basic <%= encode(iparam.apiKey) %>",
                            "Content-Type": "application/json; charset=utf-8" };
                             var options = { headers: headers};
                            let url=`https://${domain}/api/v2/companies/${companyid}`
    
                          client.request.get(url,options).then(function(companydata){
                              console.log(companydata);
                            
                             let companydetails=JSON.parse(companydata.response);  
                             console.log(companydetails);
                             let companyname=companydetails.name
                             console.log("company_name",companyname);
                              $("#comp_name").html(companyname);
                              $("#comp_address").html(billingaddress);

                              
                              
                          
                         
                        });
                    });

                }
               Promise.all([ticketdetails(),companydetails()]).then(function () {
                client.interface.trigger("showNotify", {
                    type: "success",
                    title: "Print app",
                    message: "Loading ..."
                  });
                   setTimeout(function(){ printwindow(); },3000)
               }).catch(function(error){
                   console.log(error);
               })

                
                    
                   
            
                
                       
        });
    });
});