Can I test serverless app in local dev env with real data from FreshDesk?

App Platform
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2

Hi @stevemc,

It’s not possible to directly trigger the locally running app events from the Freshdesk production environment. The tunneling feature is available in FDK only for External Events to test webhook events from third-party platforms.

These are the possible way to achieve your goal to test the local app with real data.

  1. Publish as a temporary custom app and test the app in the Freshdesk account.
  2. Get the payload from a published custom app like the way #1 and grab the payload from Serverless logs and paste it in the simulation page at http://localhost:10001/web/test. This payload is stored under server/test_data to use in the simulation page. Those files can also be directly changed with the required payload for the simulation.

There’s no other way possible to trigger the locally running app from the Freshdesk portal running on cloud environment.

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