App Platform

Topic	Replies	Views	Activity
About the App Platform category App Platform	1	1360	December 7, 2020
Serverless app invokeTemplate always returns 403: URL not allowed App Platform freshservice , custom-app , webhook , app-lifecycle-events , freshworks-cli	5	5	November 14, 2025
API endpoint for searching and deleting archived tickets? App Platform request-method , rest-api , freshdesk , app-lifecycle-events , cti	0	3	November 13, 2025
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , app-lifecycle-events , cti	2	9	November 14, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshdesk , custom-app , freshworks-cli , cti , product-events	0	3	November 13, 2025
Getting Error 404/Route not allowed when calling external endpoint from custom app in dev mode App Platform custom-app , product-events , app-lifecycle-events , oauth , freshchat	0	9	November 10, 2025
Request to host custom App publicly in marketplace App Platform custom-app , freshworks-cli , cti	1	10	November 10, 2025
OAuth Access to /api/v2/agents/me in Freshservice — Still Blocked? App Platform oauth , rest-api , freshservice , cti	1	19	November 11, 2025
How do I get in contact with who is reviewing our marketplace submission App Platform app-submission , marketplace-app , freshdesk , rest-api , app-lifecycle-events	2	18	November 12, 2025
Basic App - outputting contact details App Platform freshsales , data-method , cti , freshworks-cli , app-lifecycle-events	2	13	November 6, 2025
Submission cancelled in Custom APP App Platform freshdesk , app-lifecycle-events , placeholder , custom-app , app-listing	2	28	November 11, 2025
Can oauth based request to fetch current ticket conversations be used in freshdesk (not freshservice) App Platform oauth	1	18	November 6, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshdesk , freshworks-cli , coverage , app-lifecycle-events , cti	0	8	November 2, 2025
Issues with publishing new versions App Platform custom-app , developer-portal , app-listing	0	12	November 1, 2025
Unable to successfully debug localhost app App Platform freshdesk , serverless , custom-app , debugging , iframe	2	31	November 11, 2025
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform serverless , freshchat , custom-app , product-events , app-lifecycle-events	5	53	November 3, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , product-events , cti	4	47	November 3, 2025
Bulk update - Company in Freshdesk App Platform freshdesk , sso , product-events	0	9	October 13, 2025
403 Error During Request App Platform custom-app , freshdesk , app-lifecycle-events , request-method	0	6	October 10, 2025
App installation stuck after successfull OAuth App Platform crayons , product-events , debugging , integration , custom-app	3	23	October 10, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform custom-app , freshdesk , app-lifecycle-events , iframe , cti	1	13	October 27, 2025
"Save and Test" option removed? App Platform freshsales-suite , custom-app	0	14	October 6, 2025
Freshsales Suite app that uses custom module data App Platform freshsales-suite , custom-app	6	48	October 15, 2025
Freshdesk "Sign Up" not working App Platform custom-app , freshdesk	2	18	October 10, 2025
Custom app stopped working due to "platform-version": "2.3" App Platform freshdesk , freshworks-cli , custom-app , product-events , app-lifecycle-events	3	38	September 29, 2025
How to access the query params from Freshdesk ticket creation page App Platform freshdesk , app-lifecycle-events	0	17	September 25, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform rest-api , freshdesk , product-events , cti , app-lifecycle-events	3	27	September 26, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , app-lifecycle-events , cti	0	12	September 24, 2025
Freshsales App ID: 66158 App Platform marketplace-app , freshsales , app-lifecycle-events , app-listing	5	27	October 2, 2025
App Submission status on app ID : 359330 App Platform custom-app , app-lifecycle-events , freshworks-cli , product-events	0	25	September 16, 2025