App Platform

Topic	Replies	Views	Activity
🛑 Read This Before Posting a New Topic App Platform Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…	0	86	January 19, 2026
About the App Platform category App Platform	0	1417	December 23, 2019
Issue with ticket_sidebar Custom Apps on first activation App Platform freshdesk , react , custom-app , app-lifecycle-events , cti	2	17	September 9, 2026
Im trying to publish an app in the custom app page and i get a VUE error App Platform custom-app , product-events , app-listing , vue , freshservice	0	50	September 1, 2026
Custom app's server-side request gets "IP forbidden" from external PBX only after install — works fine locally via fdk run App Platform freshworks-cli , custom-app , freshsales , integration , cti	0	21	August 27, 2026
Change event equivalent for custom fields (like ticket.groupChanged) App Platform freshdesk , product-events , freshworks-cli , custom-app , custom-field	0	28	August 18, 2026
Incorrect Client Location Returned When Navigating Between Tickets App Platform freshdesk , product-events , freshworks-cli , react , crayons	0	28	August 16, 2026
Correct FDK version for packaging a platform 3.0 Freshdesk custom app App Platform freshdesk , freshworks-cli , custom-app , npm-package , app-lifecycle-events	0	34	August 16, 2026
Installation scope only works in test, not in production App Platform freshservice , custom-app , cti , app-lifecycle-events	0	24	August 15, 2026
502 "Error in establishing connection" on previously working request App Platform custom-app , product-events , cti , app-lifecycle-events	3	167	August 12, 2026
Getting "possible deprecated API usage" warnings App Platform rest-api , request-method , freshservice	2	122	August 18, 2026
Template substitution error while using secure iparam (API Key) in request template in freshservice App Platform rest-api , request-method , freshservice , product-events , api-key	3	113	August 11, 2026
Fdk pack -s fails with "Error while generating digest file" (FDK 10.1.8, Node v24.11.0) App Platform freshdesk , app-listing , debugging , freshworks-cli , coverage	1	66	August 5, 2026
Upgrading custom app to V3.0 for FreshDesk Omni: Agent Status Dashboard not rendering App Platform freshdesk-omni , freshdesk , smi , placeholder , rest-api	1	61	July 24, 2026
Freshdesk Redirects App Platform freshdesk , product-events , rest-api , cti	0	56	July 20, 2026
[Bug/Issue] Freshchat Conversation Create API returning "Signed JWSs are not supported" App Platform freshchat , freshworks-cli , custom-app , product-events , app-lifecycle-events	1	51	August 5, 2026
Init Success,But Show "No internet connection"_Freshdesk Adnroid SDK 2.2.0 App Platform freshdesk , product-events , integration , freshworks-cli , cti	1	49	August 5, 2026
Custom App Clipboard App Platform freshdesk , custom-app , iframe , cti , app-lifecycle-events	1	55	August 5, 2026
onTimeSheetCreate is not not working App Platform product-events , freshservice , cti	1	56	August 5, 2026
Resetting password / gaining access to app platform App Platform freshdesk , product-events , freshworks-cli , app-lifecycle-events	1	66	June 25, 2026
Thank You, Freshworks Marketplace Team - vite.config.js Support Is a Game Changer App Platform react , fdk , product-events , freshworks-cli , freshservice	0	105	June 11, 2026
Custom Apps New Versions Not Publishing OR Deleting & Stuck on "Publish in progress" App Platform freshdesk , custom-app , app-listing , app-lifecycle-events	19	270	July 17, 2026
Unable to determine installed FDK version. Ensure `fdk_path` in extension settings is correct and restart VSCode to continue App Platform freddy-copilot , freshworks-cli , app-lifecycle-events	0	61	June 8, 2026
React-starter-template not initializing client correctly App Platform freshdesk , product-events , data-method , self-service-widget , freshworks-cli	3	103	July 13, 2026
ESM in Serverless apps App Platform custom-app	3	94	June 10, 2026
Unable to integrate MCUBE to Fresh Sales App Platform freshworks-cli , integration	0	49	June 4, 2026
Freshdesk Custom App - Events not being received or logs not being logged App Platform freshdesk , product-events , app-listing , freshworks-cli , app-lifecycle-events	1	128	June 4, 2026
Clarification needed: Updating existing Platform v2.3 apps vs migrating to v3.0 App Platform custom-app , app-listing , app-lifecycle-events	1	90	June 4, 2026
Custom App Error: Image S3 URL to Base64 conversion fails in Serverless Event (Status 500) App Platform freshdesk , serverless , custom-app , app-listing , timeout	1	79	June 4, 2026
Lint errors on using documented platform features App Platform freshdesk , app-installation , iparam , cti , api-key	2	139	June 8, 2026

🛑 Read This Before Posting a New Topic

Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…