App Platform

Topic	Replies	Views	Activity
🛑 Read This Before Posting a New Topic App Platform Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…	1	7	January 19, 2026
About the App Platform category App Platform	1	1364	December 7, 2020
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	0	3	January 23, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	24	January 20, 2026
Custom App App Platform freshworks-cli , freshdesk , external-app , api-key , product-events	0	15	January 13, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	0	15	January 12, 2026
App still under review App Platform app-listing , app-reviews , product-events , app-lifecycle-events	2	17	January 12, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	16	January 22, 2026
Downloading Attachments from MS Graph API App Platform freshdesk , custom-app	0	14	January 6, 2026
Unable to create app App Platform freshworks-cli , freshservice , crayons , app-lifecycle-events	0	10	December 30, 2025
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	3	33	January 8, 2026
Casdoor Authentication App Platform freshsales , rest-api , authentication , integration , cti	0	11	December 24, 2025
Request to external service with response content-type "text/csv" App Platform freshdesk , custom-app , request-method , product-events , app-lifecycle-events	0	13	December 16, 2025
APIs error on Create and Update any entity on trial account App Platform rest-api	3	23	December 11, 2025
Object Storage - Invalid Router Type App Platform freshservice , custom-app , serverless , instance-method , app-lifecycle-events	1	39	December 17, 2025
Passing Dynamic Template Variables to request.json for API Key Selection App Platform freshdesk , api-key , request-method , cti , request-template	5	50	December 15, 2025
Fetching currentHost is failing since 4 Dec App Platform fdk	8	41	December 10, 2025
API Not Working Despite Successful OAuth Verification – Need Assistance App Platform freshsales , oauth , rest-api , authentication , cti	6	52	December 4, 2025
Does inline images url expire? App Platform freshdesk	0	9	December 2, 2025
Deployment of your app, “JIRA Attachment Sync” failed. Please resubmit App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	2	24	November 27, 2025
"Countries where data is stored" dropdown is empty under Privacy and Security Tab App Platform app-listing , app-lifecycle-events	1	23	November 27, 2025
FDK test framework. Stubbing a request template call App Platform freshworks-cli , freshdesk	1	21	November 26, 2025
Facing some issue while hitting the APIs using the FDK App Platform freshservice , custom-app , rest-api , request-method , product-events	1	24	November 20, 2025
OAuth input not showing in local test run App Platform freshworks-cli , freshservice , custom-app , integration , app-lifecycle-events	2	31	November 19, 2025
Implementing App Install and Update Events App Platform freshworks-cli , custom-app , cti , app-lifecycle-events	3	35	November 18, 2025
Serverless app invokeTemplate always returns 403: URL not allowed App Platform freshworks-cli , freshservice , custom-app , webhook , app-lifecycle-events	5	16	November 14, 2025
API endpoint for searching and deleting archived tickets? App Platform freshdesk , rest-api , request-method , cti , app-lifecycle-events	0	12	November 13, 2025
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , cti , app-lifecycle-events	3	29	November 17, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	0	12	November 13, 2025
Getting Error 404/Route not allowed when calling external endpoint from custom app in dev mode App Platform freshchat , custom-app , oauth , product-events , app-lifecycle-events	0	17	November 10, 2025

🛑 Read This Before Posting a New Topic

Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…