App Platform

Topic	Replies	Views	Activity
🛑 Read This Before Posting a New Topic App Platform Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…	1	12	January 19, 2026
About the App Platform category App Platform	1	1364	December 7, 2020
(FDK 3.0) Custom App not showing in side bar App Platform freshworks-cli , freshservice , custom-app , cti , product-events	1	15	March 11, 2026
Request for Event Support When Custom Ticket Fields Are Updated App Platform freshdesk , custom-field , cti , product-events , app-lifecycle-events	1	14	March 12, 2026
Unable to determine installed FDK version App Platform freshworks-cli , product-events , app-lifecycle-events , freddy-copilot	2	12	March 11, 2026
How set size of the fw-select to control number of options to be displayed after that scroll will be enabled? App Platform freshdesk , crayons , custom-app	0	7	March 2, 2026
Multiple issues with custom apps (publishing stuck, not all apps listed) App Platform freshworks-cli , freshdesk , custom-app , app-listing , product-events	3	17	March 3, 2026
App Installation Count Decreased App Platform freshworks-cli , marketplace-app , app-listing , cti , app-lifecycle-events	1	12	March 12, 2026
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	2	9	February 25, 2026
Request timeout in production limited to 15 seconds — how to extend for custom apps? App Platform freshworks-cli , freshdesk , request-method , app-listing , product-events	4	11	March 3, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , serverless , rest-api , scheduled-events , app-lifecycle-events	1	6	February 25, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , custom-app , serverless , rest-api , scheduled-events	1	4	February 25, 2026
Assistance Required for Freshservice App Migration v2.3 → v3.0 App Platform freshworks-cli , freshservice , timeout , cti	3	11	February 22, 2026
Urgent: Freshservice migration to 3.0 version throwing error App Platform freshworks-cli , freshservice , timeout , cti , app-lifecycle-events	3	14	February 22, 2026
Freshdesk onAppInstall,onScheduled events missing account_id from payload App Platform freshdesk , custom-app , serverless , rest-api , scheduled-events	1	22	February 25, 2026
Is the Api's version going to change? App Platform freshworks-cli , rest-api , product-events	1	9	February 10, 2026
Custom Module Create/Update Events in Freshworks Custom App v3.0 (Serverless) App Platform custom-app , serverless , webhook , freshsales-suite , app-lifecycle-events	2	29	March 2, 2026
Invoketemplate is not a function and Invalid feature or feature not available or enables error App Platform custom-app , cti	3	38	March 10, 2026
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , smi , request-method , product-events , tickets-api	0	10	February 3, 2026
Why is documentation not inline with the actual API? App Platform freshworks-cli , freshdesk , serverless , rest-api	0	22	January 31, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	0	8	January 27, 2026
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	0	21	January 23, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	32	January 20, 2026
Custom App App Platform freshworks-cli , freshdesk , external-app , api-key , product-events	0	19	January 13, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	1	38	January 30, 2026
App still under review App Platform app-listing , app-reviews , product-events , app-lifecycle-events	2	24	January 12, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	18	January 22, 2026
Downloading Attachments from MS Graph API App Platform freshdesk , custom-app	0	23	January 6, 2026
Unable to create app App Platform freshworks-cli , freshservice , crayons , app-lifecycle-events	0	12	December 30, 2025
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	5	88	February 24, 2026

🛑 Read This Before Posting a New Topic

Welcome to the Freshworks Developer Community! This is a technical space for developers to collaborate, share code, and solve challenges related to the Freshworks Developer Platform. Please follow these guidelines befor…