we would like to make a more or less major adjustment to the Freshdesk portal. It is necessary to create, use or change translations.
Mainly it is about the start page. So no ticket field or something like that. It is about normal texts in the layout, see screenshot.
Is there also a way to get a list of all existing translations?
I was not able and also the support could not help me if or where such a translation can take place
As Santhosh said, we may have to depend on the Freshdesk support team to answer your query at this time @dpsys . Our forum does not have experts who can help with portal customization at the moment.