Email Notification not displayed the way it should

Hello all,
I have an issue about the email notifications in freshservice. I am creating one for ’ User Activation Email’ with a HTML template:


I’m pretty sure there’s no mistake and when I look at it on freshservice, I see it the way I want:

But when I try it and look at it on my e-mail inbox, it looks like that:

Anyone has any idea why it behaves this way ? It looks like it doesn’t care about the styling I’ve made about flexbox but I don’t understand why.
Thank you very much and have a good day :smiling_face:

Hey @AlbanLeMegaBG,

Welcome to the Freshworks Developer Community! :tada:

I’ve redirected this query to Freshserivce support via a support ticket.