Error at test installation page (V6.11.0)

Recently we updated FDK version 6.11.0, after that, we got an error at the Freshdesk credential on the test installation page(http://localhost:10001/custom_configs). Please refer attached SS

After we roll back to version 6.10.0, the issue was fixed.

1 Like

You are getting this issue due to a security update Security updates to the platform - 19 May 2021 - Announcements - Freshworks Developer Community

In order to use the Iparams (domain and API_key) type in the latest version of FDK (V6.11.0), you need to whitelist the domain in the manifest.

eg: manifest file

  "platform-version": "2.0",
  "product": {
    "freshdesk": {
      "location": {
        "ticket_attachment": {
          "url": "index.html",
          "icon": "icon.svg"
  "whitelisted-domains": ["https://*"]

we are in the progress of changing the document for this change.

hope it helps :slight_smile:

Santhosh B


Thanks for quick response, It works after we adding whitelisted domains.

1 Like