Experience the New and Improved Freshworks Marketplace

Discover the Enhanced Marketplace Experience

At Freshworks, we’re committed to constantly improving our marketplace to offer our customers and partners the best experience possible. We’re excited to introduce the enhanced marketplace experience that makes browsing, searching, and discovering marketplace apps more efficient and easier than ever before. Here’s what’s new:

Intuitive navigation with a freshly revamped user interface

With a revamped UI, navigating the marketplace gallery is now easier than ever. The newly designed gallery view features advanced filters for themes and payment modes, allowing customers to find your apps more easily.

Improved discoverability with personalized recommendations

Our improved discoverability features offer personalized recommendations tailored to customers’ needs. First-time users see relevant apps based on categories like industry and region. Returning users get new app recommendations, while users with installed apps see suggestions that complement their setup. This ensures that your apps reach customers more effectively.

Elevated search relevancy with a comprehensive search mechanism

Our upgraded search mechanism delivers more accurate and relevant results. Customers can now search by keywords, use cases, developer or partner names, and more.

Greater transparency, with advanced data privacy and security measures

Our app description page now includes a Privacy and Security tab with detailed information about data privacy and security measures. We also have a new AI App Category for easy discovery of AI-powered apps.

Check our what’s new - Watch the video:


Explore the Freshworks marketplace today and discover the latest enhancements designed to improve your experience!

Read the blog to learn more.

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