Freddy AI Copilot for Developer is the Generative AI-powered Experience built by Freshworks for Freshworks App Developers. In this section, we highlight the resources that will enable you to get started with and make AI-driven apps using the enhanced developer experience
End-to-end configuration guide with stepwise instructions for different Operating Systems with follow along app building experience
Common issues and resolutions
I don’t see View API Key option while configuring Freddy AI Copilot for Developer
You need to sign up for The Freddy AI Copilot Beta to view the API key. After submission of the request, you will be allocated beta access (it might take some time)
Once access is enabled, logout and login again in to your developer account, you will be able to view the API key.
Token limit exhausted
The configured token limit for the developer summit is 30000 tokens per hour. If exhausted the quota limit, wait for the cooldown period and try again. Be mindful that when using large and complex queries, it will consume an increased amount of tokens.
Packed and published app not visible under my account
Verify your API key and account association is pointing to the environment being referred to. If you have more than one developer account, then the respective account API tokens will be different and will be used for publishing the apps using the same.
Received error “not compatible with the latest version of 1.xx.x” when using Freddy AI Copilot for the Developer plugin
When you face an issue of this sort, upgrade your Visual Studio Code to the latest version and reload the editor.
I would need additional context here. Are you referring to VS Code Version: 1.70.0
I have 1.79.2 (Universal) on my local. Could you please share the error details or screenshot here? I will find the RCA and try adding it to the troubleshooting doc.
Hello @Thakur_Ganeshsingh,
I just tried to set up everything to use Freddy Copilot, but I do not see the option to reveal the API-Key in my profile settings, as it is described here.
Did I miss to apply somewhere, or how do I get my API Key?
@Thakur_Ganeshsingh It seems like the Beta Page is not allowing me to sign up for the beta because it is failing to add me to your email subscription list (at least from what I could see in console). Am I missing something or is the beta site down?
Freddy Copilot usually enforces a short rate limit window, so if you hit it you’ll see a brief cooldown before you can trigger another generation.
I work at eesel and we run into similar patterns in other platforms, and it’s normally a per minute or per few seconds throttle rather than anything long. In Freshworks it’s mostly there to keep API spikes under control, so logging out or refreshing won’t reset it. Best move is to space out calls or batch what you can inside a single flow run.
If they haven’t documented the exact window yet, it’s usually worth asking DevRel for the current limits since they tweak them from time to time.
