๐Ÿ“Œ Freshworks Developers Bulletin - July 2020

Developer Community Forum

Whatโ€™s New? :loudspeaker:

Full Page App Support :

Utilize the real-estate of the whole page in Freshsales and Freshservice! :desert_island: You can now enjoy one of the full viewports with your apps [you can access this feature from the left navigation bar.]

More Power to iparams.json :

iparams.json has always been an area for developers to build UI faster and easier just by writing the JSON file. Bringing the callback function gives developers a powerful enriching experience in our environment. [Supported for Freshdesk, Freshservice, Freshsales, Freshteam, Freshcaller, Freshchat.] Here is codelab & sample app for you to get started.

Here are our last quarterโ€™s Community Champions!:trophy:

Freshworks Developer Community Champions are those who have contributed via solutions, engaging discussions, and feedback related to the developer platform in the developer forum. From the forum to virtual events, we see significant community contributions from Freshworks Developers willing to share their knowledge with others!
Here are our top 3 contributors:
Zachary King
Saravanakumar Raju
Sheik Faridh

Special Mention:
Ashwin Sundararajan - Stellar Feedbacks
Ilya Belyavskiy - The Motivator
Raghu Murugesan - Top Answer

A Milestone to Celebrate! :tada:

In June, serverless apps built by our developer community were invoked 585M times (thatโ€™s over half a billion) on our serverless app platform. Keep building those stunning apps! We will scale them for you!

Thank you for choosing the Freshworks Developers Platform and being a part of our developer community.

Pro Tips :dizzy:

  • Would you like to request a new Wiki article, platform features, or documentation change? Please send feedback on the developer forum. We are working on several ways to get your feedback to relevant teams.
  • Have you tried our web component library Crayons yet? We would love to hear from you on the developer forum. Uncovered an issue or need a new feature with Crayons? Create an issue in our GitHub repository.

Whatโ€™s brewing? :thinking:

Freshworks Huddle Program:

The safety of our community is a top priority. In light of the health safety recommendations for everyone, we will continue to engage with our community online with our second Huddle of the year. Stay tuned for more details.

Updated Developer Website:

Looking for a place to access all the documentation and resources on how to build with our App SDK and Product APIs? More details to follow as we are on the threshold of launching a new, updated developer website for you!

Do you want to be featured in the Freshworks Bulletin? Contact us


Great Work!!!

The full page app location in freshservice is going to unlock so many possibilities. Thank you for bringing this feature to this platform. Look forward to building my next application in this space!!! :rocket: