How to access articles tags url in Freshdesk customer portal?

Product Customize x Workflows
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1

Hi,

I am trying to show all articles that are using the same tag. However, when I am trying following code, the tag.url is not working.

Could someone please guide me why tag.url not working? Do I need to enable tag URLs from somewhere or something wrong with the code.

{% for tag in article.tags %}

  <a href="{{ tag.url }}"> {{ tag.name }}</a>

{% endfor %}

Thank You!

2

Hey @munaf,

I’ve raised a support ticket on your behalf to help you address this.