Need to call HTTP REST API with JSON request from FD Serverless app

Hem · April 27, 2020, 6:12am

Good day ! We have a few helpful samples in the sample app repository as well. I would recommend you to take a look at it :

Using client.request.post

github.com

freshworks/marketplace-sample-apps/blob/2e2a058a04bf41fd578bc74a4e3fbe881272b693/Freshworks-Samples/Freshdesk/sample_cti_app/app/scripts/call.js#L16-L42


      
          var headers = {
            "Authorization": "Basic <%= encode(iparam.twilio_sid + ':' + iparam.twilio_auth_token) %>",
            'Content-Type': 'application/x-www-form-urlencoded'
          };
          
          var options = {
            headers: headers,
            form: {
              "Url": middlewareUrl + '/connect-agent',
              "To": phoneNumber,
              "From": userPhone,
              "statusCallbackEvent": ["initiated", "ringing", "answered", "completed"]
            }
          };
          var url = "https://api.twilio.com/2010-04-01/Accounts/<%= iparam.twilio_sid %>/Calls.json";
          client.request.post(url, options)
            .then(
              function (data) {
                activeCallSid = JSON.parse(data.response).sid;
                callTicket = null;

This file has been truncated. show original

github.com

freshworks/marketplace-sample-apps/blob/2e2a058a04bf41fd578bc74a4e3fbe881272b693/Play-Along/Exercises/fundamentals/level3/app/app.js#L72-L92


      
          	var options = {
          		headers: {
          			"Authorization": 'token <%= access_token %>',
          			"User-Agent": 'FreshHuddle Sample User Agent'
          		},
          		body: JSON.stringify({
          			"title": ticketData.ticket.subject,
          			"body": ticketData.ticket.description_text
          		}),
          		isOAuth: true
          	};
          	client.request.post(`https://api.github.com/repos/<%= iparam.github_repo %>/issues`, options)
          		.then(function (data) {
          			// TODO : Add try catch block
          			response = JSON.parse(data.response);
          			var ticketObj = { ticketID: ticketData.ticket.id, issueID: response.id, issueNumber: response.number };
          			setData(ticketObj);
          		})
          		.catch(function (error) {
          			console.error("error", error);
          		})

Also, this post would be helpful if you are going to make use of iparams along the way