Hey Arjun!
Thanks for getting back. The list of fields is much appreciated.
Can I get some clarification on point #1? You seem to suggest that I can create a user via the widget before the user has written their first message? This conflicts with my experience so far.
If this is the case, it would be incredibly useful. I’d love to be able to provide the user a tailored experience via targeted campaigns before any interaction, because I have enough information to do so.