Product

Topic	Replies	Views	Activity
Where is 'Closed Date' for a Ticket? Product freshdesk	12	1802	June 4, 2021
PowerShell module that utilises the Freshservice API Customize x Workflows rest-api , freshservice	9	1686	May 25, 2023
How to fetch latest 10 conversations in a ticket Product freshdesk , rest-api	14	2724	March 14, 2022
Has there been a change to serverless payload information for Custom fields? Product serverless , request-method , freshservice , activities-api	13	1152	November 4, 2020
Any API calls to transfer calls to Queues in Freshcaller Product freshcaller	12	1459	May 29, 2021
Create ticket via powershell fails due to invalid responder_id Product api-key , freshservice , rest-api	26	3136	June 28, 2022
Create new ticket using PowerShell and API V2 Product freshservice	9	4872	March 4, 2021
Webhook Won't Post Product freshdesk , webhook	9	2626	October 8, 2021
Hide softphone for custom CTI in Freshservice Product freshservice , integration , cti	9	683	May 3, 2022
Facing a issue with filtering tickets Product freshdesk	13	947	August 10, 2022
"RequestAPI - Received unexpected response from Parent" Unable to get Toast Notifications to appear for ticket creation Product freshservice , request-method	15	1549	July 11, 2023
500 Error for Ticket Creation using Request Method in Freshservice Product freshservice , request-method	13	2819	April 9, 2021
Looking for a consistent way to query ticket fields Product freshdesk	9	1005	November 20, 2020
Freshservice - Fuze Chat Integration Customize x Workflows freshservice	11	849	June 10, 2020
Filter api is not reliable Product rest-api , freshdesk , tickets-api	24	1778	October 26, 2023
Getting Error:( Error in establishing connection) in server.js HTTP request Product custom-app , freshdesk , tickets-api , freshworks-cli , request-method	24	1767	February 8, 2023
How to get iparam values into app.js Product sample-apps , iparam , freshworks-cli , freshdesk , api-key	30	1548	January 25, 2023
Getting Timeout error (504) on a specific azure API request Customize x Workflows freshservice , timeout	14	2224	April 28, 2023
Unable to add Change Note in html format via Freshservice v2 API Product freshservice	12	1305	February 3, 2024
Send attachment from in memory file Product	9	2583	December 8, 2023
400 error while create a ticket in Freshdesk Product rest-api , tickets-api , freshdesk	9	2459	October 26, 2022
How to get number from array of numbers in workflow automator Customize x Workflows freshservice	9	2398	October 15, 2025
Displaying values correctly from Json array // bot dialog Product bots , freshchat	11	1997	June 22, 2022
Unable to authenticate the OAuth in freshsales production Product freshsales , oauth	17	882	December 8, 2022
Unable to refresh Access Token in Oauth configuration while making API requests Product oauth , freshdesk , request-method , authentication , integration	12	926	November 16, 2022
Freshservice's Projects API returning 401 error Product rest-api , freshservice , authentication	9	1024	February 15, 2023
Receive response from External API in Freshsales Suite - Workflow Webhooks Customize x Workflows freshsales-suite	9	1785	August 23, 2021
Failed to send Whatsapp template message with video header to 2000+ recipients Product freshchat	11	1570	March 1, 2022
Add Asset Tab for Assets in RC FS Customer Portal Customize x Workflows freshservice	32	925	November 3, 2023
504 Timeout errors with the Request API Product freshdesk	10	1548	December 21, 2023
Pagination in Freshservice Custom Objects API is not working Product rest-api , freshservice , entity-storage , custom-app	9	1579	September 6, 2024
Authentication by api for users (contacts) on freshdesk Customize x Workflows freshdesk , authentication , rest-api , contacts-api	9	1509	January 14, 2022
Invalid Url or Api key Product freshdesk , api-key	10	1373	October 28, 2022
Unable to send message with quick reply buttons Product freshchat , rest-api	11	1301	July 13, 2022
Send whatsapp quick reply message Product freshchat	9	1410	July 6, 2022
View or edit time entries in FS Product freshservice	17	973	July 14, 2022
Request Template platform 2.3 Product freshchat , custom-app , request-method	12	1057	June 21, 2023
Update contact request error Product freshdesk , request-method , crayons , contacts-api , rest-api	13	1005	June 8, 2023
Custom App not rendering in new_ticket_requester_info Placeholder Product request-method , product-events , custom-app , freshdesk , placeholder	12	582	October 12, 2022
API request gets duplicated within milliseconds gap in both Freshdesk and Freshservice instances Product freshservice , request-method , product-events , serverless , freshdesk	9	1173	September 6, 2022
Trigger Interface api for freshsales CTI Product freshsales	13	979	August 12, 2022
Cancel Approval requests for Change through API or Workflow Automator Product serverless , freshservice , integration , freshworks-cli	10	613	March 7, 2024
API response limitations Product freshsales-suite , freshworks_crm	15	894	October 28, 2022
Unable to load my custom app page Product freshdesk , custom-app	16	810	May 30, 2023
Is there any API to fetch the time entries fields in Freshservice? Product rest-api , freshservice , request-method	10	979	November 22, 2022
JSON Parser not Working on filter in Array Customize x Workflows freshservice	9	984	January 4, 2024
502 Error in establishing connection issue Product freshdesk , serverless , custom-app	9	934	February 12, 2024
Blue Prism API Product rest-api , freshdesk , api-key	9	917	November 14, 2024
Get value of SLA timer on a ticket Product freshdesk , rest-api	11	830	February 5, 2023
Getting Invalid URL - Must be HTTPS in app.js Product api-key , freshdesk	10	851	March 9, 2023