Product

Topic	Replies	Views	Activity
Where is 'Closed Date' for a Ticket? Product freshdesk	12	1646	June 4, 2021
PowerShell module that utilises the Freshservice API Customize x Workflows rest-api , freshservice	9	1502	May 25, 2023
How to fetch latest 10 conversations in a ticket Product freshdesk , rest-api	14	2565	March 14, 2022
Has there been a change to serverless payload information for Custom fields? Product serverless , request-method , freshservice , activities-api	13	1118	November 4, 2020
Any API calls to transfer calls to Queues in Freshcaller Product freshcaller	12	1432	May 29, 2021
Create ticket via powershell fails due to invalid responder_id Product api-key , freshservice , rest-api	26	2854	June 28, 2022
Create new ticket using PowerShell and API V2 Product freshservice	9	4667	March 4, 2021
Webhook Won't Post Product freshdesk , webhook	9	2514	October 8, 2021
Hide softphone for custom CTI in Freshservice Product freshservice , integration , cti	9	670	May 3, 2022
Facing a issue with filtering tickets Product freshdesk	13	940	August 10, 2022
"RequestAPI - Received unexpected response from Parent" Unable to get Toast Notifications to appear for ticket creation Product freshservice , request-method	15	1519	July 11, 2023
500 Error for Ticket Creation using Request Method in Freshservice Product freshservice , request-method	13	2679	April 9, 2021
Looking for a consistent way to query ticket fields Product freshdesk	9	969	November 20, 2020
Freshservice - Fuze Chat Integration Customize x Workflows freshservice	11	823	June 10, 2020
Getting Error:( Error in establishing connection) in server.js HTTP request Product custom-app , freshdesk , tickets-api , freshworks-cli , request-method	24	1681	February 8, 2023
How to get iparam values into app.js Product sample-apps , iparam , freshworks-cli , freshdesk , api-key	30	1457	January 25, 2023
Filter api is not reliable Product rest-api , freshdesk , tickets-api	24	1607	October 26, 2023
Send attachment from in memory file Product	9	2523	December 8, 2023
Getting Timeout error (504) on a specific azure API request Customize x Workflows freshservice , timeout	14	2052	April 28, 2023
Unable to add Change Note in html format via Freshservice v2 API Product freshservice	12	1198	February 3, 2024
400 error while create a ticket in Freshdesk Product rest-api , tickets-api , freshdesk	9	2228	October 26, 2022
Displaying values correctly from Json array // bot dialog Product bots , freshchat	11	1875	June 22, 2022
Unable to authenticate the OAuth in freshsales production Product freshsales , oauth	17	852	December 8, 2022
Unable to refresh Access Token in Oauth configuration while making API requests Product oauth , freshdesk , request-method , authentication , integration	12	876	November 16, 2022
Receive response from External API in Freshsales Suite - Workflow Webhooks Customize x Workflows freshsales-suite	9	1724	August 23, 2021
Failed to send Whatsapp template message with video header to 2000+ recipients Product freshchat	11	1515	March 1, 2022
Add Asset Tab for Assets in RC FS Customer Portal Customize x Workflows freshservice	32	888	November 3, 2023
504 Timeout errors with the Request API Product freshdesk	10	1490	December 21, 2023
Freshservice's Projects API returning 401 error Product rest-api , freshservice , authentication	9	828	February 15, 2023
Authentication by api for users (contacts) on freshdesk Customize x Workflows freshdesk , authentication , rest-api , contacts-api	9	1448	January 14, 2022
Send whatsapp quick reply message Product freshchat	9	1387	July 6, 2022
Invalid Url or Api key Product freshdesk , api-key	10	1294	October 28, 2022
Unable to send message with quick reply buttons Product freshchat , rest-api	11	1204	July 13, 2022
View or edit time entries in FS Product freshservice	17	942	July 14, 2022
Pagination in Freshservice Custom Objects API is not working Product rest-api , freshservice , entity-storage , custom-app	9	1246	September 6, 2024
Update contact request error Product freshdesk , request-method , crayons , contacts-api , rest-api	13	969	June 8, 2023
Trigger Interface api for freshsales CTI Product freshsales	13	964	August 12, 2022
Request Template platform 2.3 Product freshchat , custom-app , request-method	12	984	June 21, 2023
API request gets duplicated within milliseconds gap in both Freshdesk and Freshservice instances Product freshservice , request-method , product-events , serverless , freshdesk	9	1121	September 6, 2022
Custom App not rendering in new_ticket_requester_info Placeholder Product request-method , product-events , custom-app , freshdesk , placeholder	12	540	October 12, 2022
API response limitations Product freshsales-suite , freshworks_crm	15	850	October 28, 2022
Unable to load my custom app page Product freshdesk , custom-app	16	752	May 30, 2023
Is there any API to fetch the time entries fields in Freshservice? Product rest-api , freshservice , request-method	10	892	November 22, 2022
Cancel Approval requests for Change through API or Workflow Automator Product serverless , freshservice , integration , freshworks-cli	10	477	March 7, 2024
Blue Prism API Product rest-api , freshdesk , api-key	9	884	November 14, 2024
Getting Invalid URL - Must be HTTPS in app.js Product api-key , freshdesk	10	818	March 9, 2023
502 Error in establishing connection issue Product freshdesk , serverless , custom-app	9	844	February 12, 2024
Cant able to sustain the selected dropdown list from iparams Customize x Workflows freshchat , integration , serverless , custom-app , product-events	20	573	April 4, 2023
Freshwork crm phone_calls api is throwing 422 response for a particular req body Product	10	778	April 22, 2021
Get value of SLA timer on a ticket Product freshdesk , rest-api	11	717	February 5, 2023