Product

Topic	Replies	Views	Activity
Where is 'Closed Date' for a Ticket? Product freshdesk	11	1960	May 29, 2021
PowerShell module that utilises the Freshservice API Customize x Workflows rest-api , freshservice	9	1876	May 25, 2023
How to fetch latest 10 conversations in a ticket Product freshdesk , rest-api	13	2875	March 14, 2022
Has there been a change to serverless payload information for Custom fields? Product serverless , request-method , freshservice , activities-api	13	1242	November 4, 2020
Any API calls to transfer calls to Queues in Freshcaller Product freshcaller	11	1562	May 27, 2021
Create ticket via powershell fails due to invalid responder_id Product api-key , freshservice , rest-api	25	3353	June 22, 2022
Facing a issue with filtering tickets Product freshdesk	13	1107	August 10, 2022
Trigger Interface api for freshsales CTI Product freshsales	10	1080	May 5, 2021
"RequestAPI - Received unexpected response from Parent" Unable to get Toast Notifications to appear for ticket creation Product freshservice , request-method	13	1622	July 11, 2023
500 Error for Ticket Creation using Request Method in Freshservice Product freshservice , request-method	12	2955	April 9, 2021
Freshservice - Fuze Chat Integration Customize x Workflows freshservice	10	1005	May 21, 2020
Filter api is not reliable Product rest-api , freshdesk , tickets-api	24	2031	October 26, 2023
Getting Error:( Error in establishing connection) in server.js HTTP request Product custom-app , freshdesk , tickets-api , freshworks-cli , request-method	23	1909	February 8, 2023
Getting Timeout error (504) on a specific azure API request Customize x Workflows freshservice , timeout	14	2413	April 28, 2023
Unable to add Change Note in html format via Freshservice v2 API Product freshservice	12	1442	February 3, 2024
How to get iparam values into app.js Product sample-apps , iparam , freshworks-cli , freshdesk , api-key	28	1663	January 19, 2023
How to get number from array of numbers in workflow automator Customize x Workflows freshservice	9	2719	October 15, 2025
Send attachment from in memory file Product	9	2662	December 8, 2023
Unable to authenticate the OAuth in freshsales production Product freshsales , oauth	16	998	December 8, 2022
Displaying values correctly from Json array // bot dialog Product bots , freshchat	10	2130	June 16, 2022
Add Asset Tab for Assets in RC FS Customer Portal Customize x Workflows freshservice	31	1102	November 3, 2023
Unable to refresh Access Token in Oauth configuration while making API requests Product oauth , freshdesk , request-method , authentication , integration	10	1056	November 15, 2022
Failed to send Whatsapp template message with video header to 2000+ recipients Product freshchat	11	1636	March 1, 2022
504 Timeout errors with the Request API Product freshdesk	10	1631	December 21, 2023
Authentication by api for users (contacts) on freshdesk Customize x Workflows freshdesk , authentication , rest-api , contacts-api	9	1609	January 14, 2022
Send whatsapp quick reply message Product freshchat	9	1548	July 6, 2022
Cancel Approval requests for Change through API or Workflow Automator Product serverless , freshservice , integration , freshworks-cli	11	786	April 6, 2026
Unable to send message with quick reply buttons Product freshchat , rest-api	11	1393	July 13, 2022
Invalid Url or Api key Product freshdesk , api-key	9	1477	October 28, 2022
Update contact request error Product freshdesk , request-method , crayons , contacts-api , rest-api	13	1210	June 8, 2023
View or edit time entries in FS Product freshservice	16	1056	July 8, 2022
API request gets duplicated within milliseconds gap in both Freshdesk and Freshservice instances Product freshservice , request-method , product-events , serverless , freshdesk	9	1262	September 6, 2022
Request Template platform 2.3 Product freshchat , custom-app , request-method	11	1150	June 15, 2023
Custom App not rendering in new_ticket_requester_info Placeholder Product request-method , product-events , custom-app , freshdesk , placeholder	10	675	October 12, 2022
API response limitations Product freshsales-suite , freshworks_crm	14	1001	October 28, 2022
JSON Parser not Working on filter in Array Customize x Workflows freshservice	9	1221	January 4, 2024
Unable to load my custom app page Product freshdesk , custom-app	15	881	May 30, 2023
Blue Prism API Product rest-api , freshdesk , api-key	9	986	November 14, 2024
Cant able to sustain the selected dropdown list from iparams Customize x Workflows freshchat , integration , serverless , custom-app , product-events	19	695	March 21, 2023
Get value of SLA timer on a ticket Product freshdesk , rest-api	9	945	January 30, 2023
Unable to change the new CLI src= {{appClient}}} in Index.html file using vue.js file FDK Version 2.3 and node 18 Product freshdesk , vue , frontend-framework , freshworks-cli	28	525	March 13, 2024
While installing the custom Application in Freshservice getting error Customize x Workflows rest-api , freshservice , custom-app , serverless , portal-customization	13	750	October 6, 2022
Freshwork crm phone_calls api is throwing 422 response for a particular req body Product	10	844	April 22, 2021
Getting Invalid URL - Must be HTTPS in app.js Product api-key , freshdesk	9	880	March 9, 2023
How to create a freshsales.io account (xxxx.freshsales.io) Customize x Workflows freshsales , coverage , app-listing , freshworks-cli	10	835	March 13, 2023
Connect to an private API Gateway Product rest-api , request-method , backend-events , custom-app , freshdesk	9	740	August 2, 2022
Service Catalog form update Product freshservice	10	682	June 20, 2024
Api: Time Spent in wrong format Product serverless , freshdesk	11	594	October 8, 2021
Registering a serverless app webhook Customize x Workflows request-method , serverless , freshservice , webhook	10	500	March 24, 2023
Urgent: Major Incidents update issue Product rest-api , request-method , freshservice , integration	13	427	January 5, 2024