Hi @Meenakshi_Kaul ,
Note: Even in that case, you might face security issues. Sharing a similar thread here for an alternate possible solution - How to receive messages from other sites when they open in an iframe - #4 by mariappan
If you still want to stick to the iframe way, this is the only possible solution I could think as of now.
The ideal approach should be as below,
Instead of loading your app as iframe, build the similar UI as part of custom app. When you click on submit button of the you would be calling some API’s right? You’ve to use Freshworks Developer Docs | Freshworks app ecosystem to handle those API calls and following operations as per your flow.
Can you suggest some simple solution as what I am trying to achieve using iFrame
Sorry, I can’t think of a more simpler approach than the above one & please note this is not exactly our platform restriction. It’s the general web security standard & behaviour as a whole.
in another way(if some code snippet is there) or any documentation that you can share which will help me resolve this faster.
Please check out the sdk docs and sample apps to get more idea on the process of building your own custom app.
Thanks