We are working on a custom app development for freshdesk. Here we have a requirement to perform some operations on company change from new ticket page, As per the documentation we dont see such event exposed, could you please let us know if this is possible.
On top of existing question we are also looking to setValue, show/hide, enable/disable options via interface API for company field. Could you please let us know if its possible?
No, it’s not available. Only the listed events are available in the New Ticket page.
Also, no interface methods are available for the New Ticket page.