Powershell action in workflow fails

[JonathanHojtoft (Jonathan)]

Hi Community.

I’m building a workflow automation and using the powershell orchestration app to initiate a script on a remote machine.
Everything works fine when testing the script, and gives me a successful response.
But when the workflow is triggered by a new incident, i receive an error.

My guess is that the workflow doesn’t wait for the response from the server before continuing, why the error response.

Any idea on how to solve this?

[Saif (Saif Ali Shaik)]

Hi @JonathanHojtoft,

There are not many experts on the forum to proactively help you out here. But I had a chance to understand your use case better. If I am not wrong, you are trying to use a PowerShell orchestration app within the Freshservice Orchestration Center.

Unfortunately, this problem can be specific to the orchestration app that you’re trying to use

Powershell - Orch

The app developer who has built the app can assist you if you could reach out to them on support@freshservice.com