I posted this in the Community forum, and @Zach suggested I post it here too…
I’ve started work on a PowerShell module to utilise the Freshservice API to manage tickets. I intend to add more functionality when I can, but at the moment it will work with the APIs concerned with tickets, conversations, requesters, agents, groups, service catalog items, custom objects, locations and departments.
If you’d like to take a look, it’s available on GIthub here: GitHub - LesNewbigging/FreshAPIv2: A PowerShell module containing functions that invoke the Fresh v2 APIs
Feel free to use it and adapt it to your own requirements.
Comments and suggestions are welcome.