Question regarding a sandbox test account

Hello everyone!

We’re in the final stages of developing an app that we plan to publish as the “Freshworks App.”

However I have a question regarding the testing phase. Is there a way to create a free “sandbox” kind of account strictly for developing/testing, for free, without subscribing? A trial account does what we need, but 14 days wouldn’t be enough to finish development.

We have tried to contact support regarding this but got no response. Does anyone here know the answer by any chance?

Thank you in advance!

Great to learn that you’ve completed the development and we’re happy to help.

Here’s the link to Request for a trial extension

Here are the details to be filled.

  • Requester * - your email ID
  • I am * - Freshworks Employee/ App Developer/ Other, choose as applicable
  • Domain * - <yourdomain> (www.yourdomain.freshdesk.com) example
  • Organization * - yourdomain.freshdesk.com (for example) or https://username-xx4334.myfreshworks.com/ (for Developer account)
  • Product * - Freshdesk/Freshservice/other (Based on Domain and Org)
  • Currency - INR/EUR/other (based on your country)
  • What would use this subscription for? - Justification for extension, like app development, product exploration, etc.

Best!

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