Request method not working in custom app, Error while processing the request

App Platform
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1

Hi team, I am developing an app using fdk v2.3 and using the request method to make third party api calls.
In local testing, it is working perfectly. But when made as a custom app, getting the below error

{
"headers": {},
"errorSource": "PLATFORM",
"response": "Error while processing the request",
"status": 500
}

The request is not even made.

2

Hello, the only thing that comes to mind is something wrong with your manifest.json file. Maybe you mispelled something there or you set the wrong platform-version

3

The fix for me was to not deploy as a test, but to actually publish the app, that resolved the issue.

https://community.freshworks.dev/t/platform-error-on-custom-app-when-running-on-server-but-no-error-in-local-dev-environment/11497/5

4

Thanks Dustin. It worked for me. :smile:

5

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