Partial OutageIncident ID: INC-15
Date & Time: Tue, 20 Dec 2022 18:00:00 GMT
Region affected: IND
Impact Area: All Product Events
Due to an issue related to a new update to the system, product events were not being delivered for an extended period to apps built for Freshdesk for customers hosted in our India data centre. We have resolved the issue and all pending product events are currently being delivered. There is a backlog of events that have piled up and are also being delivered.