[RESOLVED] INC-2 - Intermittent Issue - Product Events

Intermittent Issue

Incident ID: INC-2
Date & Time: Tue, 22 Sep 2020 14:00:00 GMT
Product: All products
Region affected: US
Impact Area: Product Events

Since we are seeing unexpected huge traffic in the product events, we expect a few mins delay in processing all the serverless app event triggers for all products. We have taken some actions to process the events quickly and reduce the pile. This thread will be updated once the surge in traffic is drained.

Update: [RESOLVED]

Date & Time: Tue, 22 Sep 2020 15:30:00 GMT
Duration of the incident: 1 hour 30 minutes

The product events traffic has been managed. The events are back to normal and delivered on time!