[RESOLVED] INC-5 - Intermittent Issue - Product Events

Intermittent Issue

Incident ID: INC-5
Date & Time: Fri, 20 Nov 2020 11:59:00 GMT
Product: All products
Region affected: EU
Impact Area: Product Events

We are facing an internal issue. Product events would be delayed by 30 mins during this incident. Our engineers are looking at it. Updates to follow in this thread.


Date & Time: Fri, 20 Nov 2020 14:07:00 GMT

The issue has been fixed. The pending events are getting drained. Product events might get delayed up to 20 mins now. Updated to follow.
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Update: [RESOLVED]

Date & Time: Fri, 20 Nov 2020 14:35:00 GMT
Duration of the incident: 2 hours 36 minutes

The surge in latencies has been reduced. The events are back to normal and delivered without delays.

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