[RESOLVED] INC-7 - Degraded Performance - All the platform features

Degraded Performance

Incident ID: INC-7
Date & Time: Wed, 22 Dec 2021 12:11:00 GMT
Product: All Products
Region affected: All Regions
Impact Area: All the platform features

Our cloud service provider has issues with one of the availability zones. We are monitoring the situation. Some of the Product Serverless Events could have been dropped. Majority of the Product Serverless Events will be delayed due to piled up queue due to this incident. Updates to follow.

Update: [RESOLVED]

Date & Time: Wed, 22 Dec 2021 17:41:00 GMT
Duration of the incident: 5 Hours and 30 minutes

The issues with our cloud service provider have been resolved. All the platform features works fine now. The Product Serverless Events piled up has drained completely and the events are delivered without delays. Thanks for your patience.

Reach out to us via the developer forum or the product support if any issue persisted.