Retain form data in freshdesk widget

I am using freshworks widget in a site. Widget form field values are getting retained when i close the widget using the widget API. But when i clicked the close icon, the form value is getting resetted. Is it possible to retain the form field if the user closed the widget without submitting the form.

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Hey @Gowtham,

Welcome to the Freshworks Developer Community! :tada:

To help you with the query about the Freshdesk widget, I’ve raised a support ticket on your behalf.

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