Setup login with SSO at Freshdesk

[Man_Nguyen]

I setup login with SSO at my Freshdesk Portal (follow this instruction: Freshworks support). I’ve done but when I login with SSO (Freshdesk). My given_name and last_name, image (in payload) don’t show.
So my question is: How to show given_name, last_name and image when I login with SSO (Freshdesk)?.

[GauthamCov (Gautham Donthi)]

Hi There!

I certainly do not know any answer to your question. But I have been trying to implement SSO to fresh desk through out application. One question i had was how do you get the PARAM ‘nonce’ in your payload? Any sample code would be greatly help me. Thanks in advance!

[Man_Nguyen]

Hi there,

This sample code will help you.

[GauthamCov (Gautham Donthi)]

Hi Man Nguyen,

Thank you so much for the code snippet. The regex is really helpful.

This is a lot to ask you but i am super confused about the whole flow on how an SSO will work with JWT.

I would be grateful to you if you can help me with the start to end of the flow till a user gets authenticated.

Thanks in advance.