Good day to you. I’m new to FreshWork CRM. I would like to know how can I achieve the below:
In FreshWork CRM , when I have moved a Deal to ‘Won’, I wish to trigger an event to send a message to an external API (eg. Amazon Queue). The message would include the Deal ID, and ID of the Contact that this Deal belongs to.
This event would need to be triggered from within the FreshWork CRM software, ie: when user moved the Deal to ‘Won’
Thank you for your response, really appreciate it.
Ok I will take a look for option # 1
As for option # 2, can you please assist to elaborate/guide further in details on this?
Eg: At which part in the FreshWorks CRM that I can place the codes which will ‘listen’ on “onDealUpdate” event trigger, and then perform the external API calling? What are the programming language that is being used, etc.