Window.open gets cross-origin-opener-policy Error

[mariappan (Mariappan Subramanian)]

Hi @MartinH ,

Welcome to the community

Since Freshworks apps are rendered sandboxed, I don’t think you can load external sites from iframe.

The app works like a charm for one year but suddenly stops working a few weeks ago.

I doubt this worked earlier.

Please check if the below thread is relevant.

Unable to open Facebook and Twitter links using custom app in Freshchat

Hi @Leah_James and @Siva, The Freshworks apps are rendered sandboxed. So, those links opened in a new tab will also get the same restrictions. If these applications cannot be loaded with the restriction, the browser or the third-party blocks them. If you could identify which restriction is particularly blocking these applications, we can consider for removal of the particular restriction if it would be possible and secure to lift them.

Thanks