Wrap-up! Freshworks Refresh Developer Community NYC Event, 2024

Our recent Refresh Developer Event in New York was a resounding success, bringing together customers, their tech teams, and our development partners. The event showcased groundbreaking ways to leverage the Freshworks platform, marketplace, and Gen-AI toolkit to enhance the Freshworks product experience.

Key highlights:

  • Inspiring sessions: Our keynote speakers, Mukesh Mirchandani and Payal Patel, highlighted how Gen-AI is transforming customer support and service. They also introduced the Freshworks Neo platform and its innovative capabilities.

  • Developer platform and Marketplace showcase: We demonstrated how to effectively utilize the Freshworks marketplace, showcasing a range of available apps that enhance product functionality and streamline business processes. Our platform experts, Chaitanya Josyula and Karthikeyan Ramasamy, provided an in-depth look into the Freshworks ecosystem and its benefits. Additionally, we showcased the powerful Freddy Copilot for Developers and the Global Apps Framework, both of which can significantly aid developers in their app development journey.

  • Hands-on lab session: Attendees participated in the hands-on lab designed to provide practical experience with our Gen-AI toolkit, Freddy Copilot for Developers. The lab was instrumental in equipping developers with the skills needed to build a reliable app faster using the toolkit.

  • Networking opportunities: The event facilitated valuable networking opportunities, allowing attendees to connect with product and engineering teams, share experiences, and explore collaborative opportunities.

What’s Next?

Following the success of our event in New York, we are excited to announce our next Refresh Developer Event in Amsterdam.


Date: June 11, 2024
Time: 10:00 AM - 12:15 PM
Location: Expo Greater Amsterdam, Stelling 1, 2141 SB Vijfhuizen
Note: Event registration and breakfast will begin at 9:00 AM. To ensure you have the best experience, please arrive on time. We look forward to seeing you there!

Secure a Spot

Here’s what you can expect during the exclusive half-day event:
  • Gain Insights: Dive deep into the Freshworks marketplace, developer platform, and Gen AI-powered app development toolkit
  • Build Relationships: Connect with fellow developers, partners, and Freshworks’ executive team
  • Unlock Business Value: Discover the various monetization opportunities and new ways to harness AI for maximum business impact
  • Leadership Interaction: Enjoy networking over breakfast and lunch with industry leaders
  • Exclusive goodies for attendees

With ample opportunities for networking and knowledge exchange, this event is a must-attend for developers and tech teams eager to stay ahead of the AI curve. Reserve your spot now and get ready for an inspiring event that will shape your Freshworks experience!

What’s more!

Check out a few amazing pictures we took at our Refresh Developer Community event in NYC last week.